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Adding Your Work
Advanced and Premium Features
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Miscellaneous
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Common questions and support documentation
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Account Setup
What's the portfolio URL I should share with others?
Help! I can't access my account!
Why am I receiving an "Access Denied" or similar message?
How can I change my portfolio URL?
How do I log in?
On average, how long does it take to set up an account?
How do I reset or change my password?
Why haven't I received my password reset email?
How do I confirm my email address?
How do you change/reset the email address associated with a profile?
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Customizing Your Portfolio Design
What are the correct dimensions for my profile background?
How do I add a custom background image to my profile?
How do I change my profile picture (avatar)?
How do I change/edit my name on the portfolio page?
Why isn't my Twitter/Facebook/LinkedIn/Flickr link working?
Can I realign my profile paragraphs?
Is it possible to add HTML to my biography?
How do I delete the image background I uploaded?
Can I add a profile picture (avatar)?
Adding Your Work
How do I move a clipping or category?
Why isn't my clipping PDF file or thumbnail image uploading?
How many clippings can I add to my portfolio?
How do I add a new clipping?
How do I add an image to the clippings which are missing images?
How do I delete clippings?
How do I edit a clipping?
How do I order clippings by date?
Is there a way to write a description alongside an uploaded PDF file?
How do I add a video or audio clipping?
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Advanced and Premium Features
How do I connect GoDaddy to my Clippings.me account?
How can I activate a 'contact me' box on my portfolio?
How do I connect Namecheap to my Clippings.me account?
How do I connect Google Domains to my Clippings.me account?
How do I forward my domain to my Clippings.me profile?
How do I password-protect my portfolio?
How can I track visits with Google Analytics?
Why can't I access my custom domain without the 'www'?
Can I stop search engines from listing my page?
Can I change my default page title or meta description for SEO?
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Billing / Downgrading / Cancelling
How do I cancel my account/delete my portfolio?
How do I end my Clippings.me Premium subscription?
How do I change my credit card?
Miscellaneous
Why am I not appearing in the Clippings.me journalist directory?
How to improve the SEO of your writing portfolio
Can I directly post copy onto the website?
Can I put my email in the biography?